Privacy Policy
This Privacy Policy explains how Latino Casa (“we”, “us”, or “our”) collects, uses, and shares your personal data when you visit latinocasa.com, make a purchase,
contact us, or otherwise interact with our website and services.
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
Email: order@latino-casa.com
1. Personal Data We Collect
We may collect the following categories of personal data:
a) Information you provide directly
- name
- billing address
- shipping address
- email address
- phone number
- order details
- payment-related information
- any information you provide when contacting us
b) Information collected automatically
When you visit our website, we may automatically collect certain technical and
usage information, such as:
- IP address
- browser type
- device information
- time zone
- pages viewed
- referring website or search terms
- interactions with our website
This information may be collected through cookies, server logs, pixels, tags, and similar technologies.
2. How We Use Your Personal Data
We use your personal data for the following purposes:
- to operate and maintain our website
- to process and fulfill your orders
- to arrange shipping and delivery
- to send order confirmations, invoices, and service-related communications
- to respond to inquiries and customer service requests
- to detect, prevent, and investigate fraud or misuse
- to improve our website, products, and services
- to comply with legal obligations
-
where permitted, to send marketing communications or measure the
performance of advertising campaigns
3. Legal Bases for Processing
If you are located in the European Economic Area, we process your personal data on
one or more of the following legal bases:
- performance of a contract, for example when we process your order
- compliance with a legal obligation, for example accounting or tax retention obligations
- legitimate interests, for example fraud prevention, website security, and improving our services
- consent, where required, for example for certain marketing or non-essential cookies
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, remember
preferences, analyze traffic, and, where applicable, support marketing and advertising.
Some cookies and tracking technologies are strictly necessary for the operation of the site. Others, such as analytics or marketing cookies, may only be used with your consent where required by applicable law.
You can manage your cookie preferences through our cookie banner or your
browser settings. Blocking certain cookies may affect website functionality.
5. Sharing Your Personal Data
We share personal data only where necessary and appropriate, including with
the following categories of service providers:
Shopify
We use Shopify to power our online store, process orders, and host parts of our ecommerce infrastructure.
Printful
We use Printful as our print-on-demand and fulfillment partner to produce, pack, and ship orders. To fulfill your order, relevant order information such as your name, shipping address, and order details may be shared with Printful.
Payment service providers
Payments are processed through payment providers made available through our checkout. We do not store full payment card details ourselves.
Shipping and logistics providers
We may share your data with carriers and delivery providers in order to ship your order.
Analytics, advertising, and marketing providers
If enabled, we may use tools such as analytics services, advertising pixels, or email/SMS
marketing tools to understand customer behavior and improve marketing performance. Where required, such tools are used only on the basis of consent.
We may also disclose personal data where necessary to comply with legal obligations,
protect our rights, prevent fraud, or respond to lawful requests from public authorities.
6. International Data Transfers
Some of our service providers may process personal data outside your country or outside
the European Economic Area. Shopify states that certain merchant and customer personal data may be stored in Europe for eligible merchants, while international transfers can still occur depending on the services used. Printful also provides data processing terms for international transfers. Where required, we rely on appropriate safeguards under applicable data protection law.
7. Data Retention
We retain personal data only for as long as necessary for the purposes described in this
Privacy Policy, including to fulfill orders, provide customer support, maintain business records, comply with tax and accounting obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of data and applicable legal
requirements.
8. Your Rights
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar rights, you may have the right to:
- request access to your personal data
- request correction of inaccurate data
- request deletion of your data
- request restriction of processing
- object to certain processing
- request data portability
- withdraw consent at any time, where processing is based on consent
- lodge a complaint with a competent data protection authority
To exercise any of these rights, contact us at order@latino-casa.com.
9. Marketing Communications
If you subscribe to receive marketing emails or messages from us, we may use your contact details to send you promotional content, news, or offers, where permitted by law.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at order@latino-casa.com.
If you use SMS or text message marketing, you should include a separate SMS
marketing disclosure tailored to the actual provider and consent flow used in your
shop.
10. Children
Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.
11. Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those
third parties. We encourage you to review their privacy policies separately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our
business, legal requirements, or the services we use. The updated version will be
posted on this page with a revised “Last updated” date.
13. Contact
If you have questions, requests, or complaints regarding this Privacy Policy or our processing of personal data, please contact us at:
Latino Casa
Email: order@latino-casa.com